Program

Tues 24th – Thurs 26th August, 2021

DAY 1: LEADERSHIP

Tuesday 24th August

8am
Registration
8am
9am
Conference Open
9am
9.30-10.30am
Future Ready Companies
Tim Ford - Carlile Swimming
9.30-10.30am
10.30-11am
Refreshment Break & Partner Expo
10.30-11am
11-12pm
Bringing out the Best
Amanda Crawford - Leadership Shapers

Understand yourself as a leader to help grow high-performing teams and unlock the potential of the emerging talent in your organisation.
11-12pm
12-12.30pm
Building Mental Wealth in the Workplace
Scott Bidmead - Euda
12-12.30pm
12.30-1.30pm
Lunch
Lunch brought to you by Insurance Advisernet.
12.30-1.30pm
1.30-2.15pm
The Road to Heroes House
Tracey Ayton - Little Heroes Swim Academy

This session is a snapshot look at how the Heroes House was achieved. After 8 years of planning, COVID thrown in and a shutdown in the middle of the build! Trace will be covering the good, bad and downright ugly in the lead up to the opening and how she and her team navigated through. Also, what they are achieving now and the vision for the future.
1.30-2.15pm
2.15-3pm
Effective Leadership and Investing in our Teams
Nicky Sloan & Shelle Brignell - City Venue Management
2.15-3pm
3-3.30pm
Refreshment Break & Partner Expo
3-3.30pm
3.30-3.45pm
Launch of the ASSA Mentorship Program
3.30-3.45pm
3.45-4.30pm
Round Table Discussions
3.45-4.30pm
5.30-7.30pm
Vorgee Welcome Drinks
5.30-7.30pm

DAY 2: BUSINESS SUSTAINABILITY

Wednesday 25th August

9-10am
The Covid Journey
Barrie Elvish - Fitness Australia CEO

Talking about Fitness Australia's 'WTF' moments through Covid, mistakes made, lessons learned and opportunities arising including new strategic imperatives that have resulted.
9-10am
10-10.30am
Refreshment Break & Partner Expo
10-10.30am
10.30-11.30am
The Customer Experience
Renee Soutar - General Manager of Marketing at Village Roadshow Theme Parks
10.30-11.30am
11.30am-12pm
What Lays Beyond Covid - from Challenges to Celebrations
Tiffany Oldrey & Duane Slabbert - SA Aquatic and Leisure Centre

Now we have found our feet through RE:Connection, RE:Engaging and finding our RE:Purpose in a landscape that changed overnight.

-Strategic plan
-Staffing - it's culture and training
-Saying goodbye to the old with excitement and running towards an exciting future
-The new data (has COVID changed the trends)
-Growth and drop off – what is our retention model and it has changed?
-The market that never returned
11.30am-12pm
12-1.30pm
Lunch and SPLASH! Pool and Spa Expo
12-1.30pm
1.30-2pm
Water Safety - Making it Personal
Siria Thomas & Dave DuBois - ASSA Water Safety Committee

Exploring how we each connect to key water safety messages to improve their impact and effectiveness.
1.30-2pm
2-2.45pm
Water Safety Tech Time
Liz Tesone - Lifesaving Victoria
Michelle Ling - Project Officer – Swimming and Water Safety Education Lifesaving Victoria

Experience the future of swimming and water safety! From exploring the Murray River to completing a helicopter rescue mission; learn what is possible when swimming and water safety meets technology.
2-2.45pm
2.45-3.15pm
National Swimming and Water Safety Framework & Guidelines for Safe Pool Operations
Penny Larsen & RJ Houston - Royal Life Saving Society Australia
2.45-3.15pm
3.15-3.45pm
Refreshment Break & Partner Expo
3.15-3.45pm
3.45-4.30pm
Project 166
Reece Rackley - City Venue Management

It has become extremely important to CVM to become more sustainable and they have made it one of their strategic priorities. It is resoundingly clear that the world has a massive challenge ahead of it and they want to play a small part.

Project166 is planning to restore 1200 acres of degraded farmland by planting 166 trees per employee.
3.45-4.30pm
6.30-9.30pm
National Excellence Awards & Hall of Fame Dinner
Venue: Gold Coast Exhibition and Convention Centre
6.30-9.30pm

DAY 3: STRATEGY

Thursday 26th August

9.30-10.30am
How To Play the Game
John Mitchell - Delta Gymnastics

In this session, John will delve into the important attributes of a winning strategy. This is about being really deliberate about what it is you do, what you don't, who you are serving, what problems you are solving and your delivery strategy.
9.30-10.30am
10:30-11am
Refreshment Break & Partner Expo
10:30-11am
11-12pm
Aligning your Brand Strategy to your Business Strategy
John Mitchell - Delta Gymnastics

Your brand is what people say about you when you are not there. Being clear on brand wherever you are seen so to ensure that your Brand aligns with your strategy. John will discuss Brand Promises and Kept Promise Indicators (KPI's) to make sure your entire tribe are pulling in the same direction.
11-12pm
12-1.30pm
Lunch and SPLASH! Pool and Spa Expo
12-1.30pm
1.30-2.15pm
Planning for the Best - Preparing for the Worst
Marco Blanco - Child Safeguard
Ethan Edwards - Mazars HR & IR Consulting and
Danae Jones - Danae Jones Consulting.

This panel discussion will delve into the importance of sharing your wins just as much as your losses. Having systems in place to not only prepare for times of crisis, but to also showcase the good times are crucial to running an effective business. Join this panel of professionals and learn how!
1.30-2.15pm
2.15-3pm
Maximise the value of your business and achieve a successful exit
Craig West - CEO + Founder of Succession Plus

- Succession Planning for your business
- Exit strategies/options
- Employee Share Ownership Plans and how they work
- Some key take-aways of how your employees can be involved in achieving business success
2.15-3pm
3-3.30pm
Refreshment Break & Partner Expo
3-3.30pm
3.30-4pm
Professional Development Update & Conference Close
3.30-4pm
4pm onwards
Closing Social
4pm onwards

Monday 23rd August

8am -1.30pm
ASSA Golf Day
Venue: The Club at Parkwood. 76-122 Napper Road, Parkwood QLD 4214 Australia

Join us for a morning of networking and 9 holes of golf, ambrose style! This event is for everyone (whether you are a golfer or not).

What you will get:
- 9 holes of golf
- The opportunity to win some cool prizes (including $20k for a hole-in-one!)
- 1 x Drink voucher
- Lunch provided
- Golf Buggy hire

Price: All of this for only $110 (inc. GST)
8am -1.30pm
2.30-6pm
iClassPro Workshop & Social
Venue: Kurrawa Surf Club, ‘Beachside' Old Burleigh Rd, Broadbeach QLD 4218, Australia

Calling all iClassPro customers!
Join iClassPro for an exclusive NO COST pre-conference iClassPro Customer Workshop & Social, 23 August 2021 from 2:30 - 6 pm with presenter Barbara Smith!

-Polish your iClassPro skills
-Learn tips & tricks for using iClassPro
-Take a closer look at our most popular features
-Discuss tricks of the trade with colleagues
-Relax with fellow iClassPro clients during our cocktail session

*Must be registered to attend the 2021 ASSA Conference and must be a current iClassPro customer. Price: Free of charge
2.30-6pm

Tuesday 24th August

5.30-7.30pm
ASSA - Vorgee Welcome Drinks
Venue: The Lucky Squire, 3 Oracle Bvd, Broadbeach QLD 4218 Australia

We can't wait to celebrate again IN-PERSON for our Conference welcome drinks. Network with like-minded industry professionals and CHEERS to the start of a great week

Price: $33 (inc. GST)

Please note: this is the delegate rate. Non-conference delegates $66 (inc GST).
5.30-7.30pm

Wednesday 25th August

6.30-9.30pm
National Excellence Awards & Hall of Fame Dinner
Venue: Gold Coast Convention and Exhibition Centre, 2684-2690 Gold Coast Hwy, Broadbeach QLD 4218

Wine and dine with industry peers! Sit back and be inspired by all the brilliant work that is being done.

-The winners of the National Excellence Awards & Hall of Fame recipients 2021 will be announced
-Celebrate all the successes of ASSA member swim schools
-Indulge in a delicious 2-course meal with drinks package included
-Our MC is the wonderful Marianne Van Dorslar

Price: $132 (inc. GST)
6.30-9.30pm

Friday 27th August

9am - 4pm
Swim School Tour
This swim school tour will cover some of the Gold Coast and Brisbane's leading swim schools.

Price: TBC
9am - 4pm