FAQ

It will include a range of live presentations, networking sessions and a Partner Expo.  This will be available for you to attend live in the Gold Coast Convention & Exhibition Centre or you can purchase an online ticket and access all of the presentation recordings.  

You will also have access to the Splash! Pool and Spa Expo as part of your Conference Ticket

Making this event COVID safe for you all is our number one priority.   COVID restrictions change in Queensland from April 14, 2022 and you will no longer need to show proof of vaccination or medical exemption to attend the in-person conference.

We work extremely closely with the venue, suppliers, contractors and everyone involved with our event to protect the health and wellbeing of our community – you are our top priority. Of course, we will update you if any changes come up.

By the time conference is here, there will be no domestic or international border closures impacting the event.

If you are unable to travel due to a change in restrictions, you will have the ability to access the Conference sessions online.  Alternatively, there will also be the ability to nominate another attendee to use your ticket. Please see the refund policy below.

The Conference is for all Swim School Owners, Managers and Teachers around the globe.  These sessions will also be applicable for those in the child activity sector who want to continue growing their businesses.

ASSA Member rate is $525 or non-member rate is $640.  All prices include GST  Full conference tickets purchased and paid for before February 28th will receive a free ticket to the ASSA / Vorgee Welcome Drinks.  Head to the fees page for the full price list.

To join us virtually for the conference, ensure you select that particular option on the registration page.  You will be sent access details closer to the conference date.  

The teaching stream on Day 2 will not be available online or in the recordings. 

Cancellation Policy. Refunds will be granted based on the following date schedule:

  1. Cancellations received up to and including 1 June 2022 (AEST): refunds will be processed with a A$50 service charge applied per person of cancellation.
  2. Cancellations received after 1 June 2022 are not eligible for refunds.

At any time, registrations can be moved from the in-person event to the virtual event, with the balance of funds being retained either towards ASSA membership.

Substitutions will be allowed at any time. If you are unable to attend, registered attendees can change the name of the registration to another individual at no charge.

There will be NO REFUNDS for no-shows and for virtual conference tickets.

*Please note that our national conference will be run multi-modally and the in-person component will proceed unless otherwise dictated by the Queensland Government.  We are constantly monitoring the situation and will keep you informed should any changes need to be made.  

Information about flying in to Queensland from overseas can be found HERE